Contact Us

Often, yes. Ring the mobile and be honest about how bad it is. We aim to make a property safe the same day where we can, and if we are not going to reach you we will say so on the call rather than leave you sitting up waiting.

A rough measurement of the pane, whether it sits in a wooden, uPVC or aluminium frame, and a photo if you can send one. If a double-glazed unit has misted, look for a code etched into a bottom corner of the glass. It sometimes tells us the spec straight off.

Not for a survey on work you are planning, like a shower screen, a balustrade or a set of replacement units. Emergency call-outs are different, because that visit is the work rather than a look at it, and we will tell you what the call-out involves before we set off.

WhatsApp them to 07956 138 582, or email them to info@jmglassandglazing.co.uk. For a shower enclosure or a balustrade, a photo of the whole room is far more useful to us than a close-up of one corner.

Yes, regularly. If you are working to a programme, ring early with the sizes rather than the week you need it, toughened and laminated glass is made to order, and the lead time is the part that catches people out.